IMPORTANT! Are you a real estate eZsign user such as an agent, admin or broker/owner? If so, please visit our real estate FAQ.
All other users, please see below.
eZsign users, click here to access the Knowledge Base.
eZsign admins, click here to access the Knowledge Base.
eZsign free trials automatically cancel after 10 days. It will not renew.
Using the old application? Click on the initials icon >> Subscription Status >> Annual Subscription and follow the information on the screen.
If your eZsign account is associated to a business or a corporate account, please contact your administrator and they can provide you your client code.
If you subscribed through our website before June 1, 2024, use the client code “ez20”. If you subscribed after June 1, 2024, use the client code “ez24”.
When this happens, it’s usually because the user has not entered a signature field on a document. If you have uploaded multiple documents to your folder, all documents must contain a signature field.
Yes. Start your signing session by creating a folder then upload the document you need to get signed.
You can add as many documents as you need in your folder. Note: You must add a signature field to each document. eZsign will not let you send if each document does not have a signature field.
Using the new application? Start a signing session by creating a folder. Once the folder has been created, you will be able to drag and drop your documents in the Document creation box or you can upload directly from your device by clicking on the ADD FILE button. Using the old application? To add a document into a folder, go to the List of Documents section >> click on the + icon >> add file by following the screen information.
Using the new application? Go to the eZsign folder tab. Under the Step tab, filter by Expired. Click on the expired folder.
Once you are in the folder, click on the 3 dots and select Edit Document Information. You will then be able to change the document deadline.
Using the old application? Go to the list of eZsign folders and find the expired document you wish to resend. Click on the edit icon (pencil) >> change the date >> Submit >> Send Documents
Using the new application? When creating a signatory, select an authentication type that has Phone or SMS. Click on CA and you will see a dropdown list with all countries and their respective country codes.
Using the old application? When creating the signatory, click on the flag icon and change it to a Globe icon. Enter the full international phone number. You do not need to add 011 for international phone numbers.
If a signatory claims that they did not receive the eZsign email you sent, it is likely because of one of these reasons:
Warning! The non-signatory will be able to see all the signed documents in the folder.
Using the new application? When adding a signatory, makes sure that they Always Send a Copy of Each Signed eZsign Document box is checked.
Using the old application? It’s just a matter of checking the small box next to the person’s name to be sure that the system will do the sending you want! Now, this person will automatically receive the signed documents as soon as they are completed.
When you add a document to your eZsign account that needs to be signed, the default validity of the document’s link is 5 days.
There is also an option to modify the link’s validity from 1 to 60 days.
When you send a document, by default, the signatory will get daily reminders that there is a document that needs to be signed.
You can choose to change this frequency to: None, Daily or Once a Week.
Prepare templates for your documents!
Go to the eZsign templates tab on the left-hand navigation column and click on New eZsign template to start your template.
In your eZsign folder, go to the Step column and filter:
Yes. Please contact our sales team at 1-844-EZSIGN2 (1-844-397-4462) to discuss integrations.
eZsign prioritizes the utmost security for electronic signatures. With robust security features and multi-factor authentication, our platform ensures a safe e-signature process. The signing evidence generated provides a comprehensive record of every action, enhancing transparency and security in your digital signing flow.
Discover the best value among Canadian e-signature solutions with eZsign. Our competitive pricing offers cost-effective plans tailored to your needs, providing exceptional features and security without breaking the bank.
Our individual plans start at $160/year while our business plans start at $114/month with a minimum of 10 users.
Enjoy unlimited flexibility with eZsign! All our plans include unlimited documents and signing sessions. Choose eZsign for a truly unlimited and cost-effective e-signature experience.
eZsign ensures a simple, easy, and user-friendly e-signing process. Connect to the eZsign e-signature platform, add your documents, specify signers and fields, and send documents via email. Authenticate signers, sign with just one click, and effortlessly retrieve your signed documents.
No document preparation is required with eZsign! Simply connect to the eZsign e-signature platform, add your documents, and send them away for signing. eZsign eliminates unnecessary steps, providing a quick and efficient e-signing process.
eZsign’s e-signature application is the preferred choice for government use. Our platform’s security, ease of use, and regulatory compliance make it the top e-signature solution for government entities, ensuring a secure and streamlined digital signing process.
Choose eZsign for human resources – our e-signature application is the leading choice for HR workflows. Tailored features streamline document signing processes, ensuring efficiency and compliance in HR documentation.
Try eZsign for free with our 10-day trial. Explore the features, security, and ease of use that set eZsign apart as the premier e-signature solution in Canada.
It may sound surprising, but e-signatures are nothing new. They’ve been covered by Canadian laws for more than 20 years and are recognized around the world as a secure, reliable, and legal form of signature. Every single eZsign customer has said they have no plans to go back, meaning this technology is here to stay.
No, ChatGPT does not provide a secure and legally recognized method for signing documents. Rely on eZsign for a robust e-signature solution that meets all legal requirements, ensuring the security and integrity of your electronic signatures.
Explore the capabilities of eZsign with our free 10-day trial. Discover the ease and security of our e-signature solution at no cost, making eZsign the ideal choice for an e-signature provider in Canada.
eZsign, both the company and our leading electronic signature solution, comply with all Quebec law requirements. Our e-signatures are secure, legally binding, and recognized across Canada. Trust eZsign for electronic signatures backed by international regulations and standards, ensuring legal validity in all provinces, including Quebec.
Electronic signatures are legally binding and will hold up in court, provided they meet the right requirements. These requirements, that eZsign meet, include a digital audit trail that captures the right data to serve as irrefutable, concrete proof that the signature is authentic and meets the burden of proof in a court of law. Canadian laws have recognized electronic signatures for over 20 years, establishing them as a secure, reliable, and legally sound form of signature for businesses across the country.
eZsign stands out as the premier e-signature platform for its user-friendly interface and robust security features. Our platform ensures a hassle-free signing experience while prioritizing the utmost security for your sensitive documents.
As a trusted software solutions provider since 2005, we recognize the challenges businesses face in maintaining data security. At eZsign, security is part of our core values, reflected in our robust security policy. When you choose eZsign, you’re choosing a partner committed to following industry best practices for cybersecurity and compliance, comparable to global corporations and trusted financial institutions. Trust us with your data and experience the peace of mind that comes from working with a secure e-signature solution.
To learn more, visit our Trust Centre.
eZsign’s e-signature solution has integrations and a connector that works with most CRM’s.
Yes! eZsign caters to businesses of all sizes, from startups to enterprise-level organizations. Our scalable platform adapts to your specific needs, offering flexible plans and features that grow with your business. Whether you require a simple e-signature solution or advanced features, eZsign provides a customizable and scalable solution that aligns with your business requirements, making it the ideal choice for organizations of any size.
The best and fastest way to get customer support is via your eZsign account. Click on the “?“ icon to open a ticket for your inquiry.
Contact SalesReady to elevate your business with eZsign e-signatures? Our Sales team is here to help you explore the right plan for your needs and answer any questions you have.
